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What we do

Design
Research and usability testing
Strategy
Business benefits of user-centred design

Accessibility audits and testing
Ethnography
Expert evaluation
Interaction design and information architecture
International research
Online research and testing
Personas, goals and scenarios
Training
Usability testing
Workshops and facilitiation

Flow's facilities

Our clients

Flow's client list
National Express East Coast case study
Guardian Unlimited case study
Early Learning Centre case study
Easyjet gadget case study
Hays recruitment case study
Moo Print case study
Standard Life case study
Design Council case study
Curriculum Online case study
BBC Radio 4 case study

Our people

Andrea Innocenti: Receptionist and office assistant
Anne Fairbrother MA: User experience consultant
Anthony Mace MA (RCA): User Experience Consultant
Aoife Ni Mhorain MA (RCA): User Experience Consultant
Brad Haynes: User Experience Consultant
Chandra Harrison MSc: User experience consultant
Chloe Heath: Account executive
Claire Mitchell MSc: Principal User Experience Consultant
Daniel Fisicaro: Technical support engineer
David Whittle MSc: User experience consultant
Ellen Arnold: Traffic manager
Felicity Brown (MAPD & HRM): Human Resources Manager
Helen Johnstone MSc: User Experience Consultant
Ian Worley: Director of User Experience
Joanna Frudd: User experience consultant
Johanna Kollmann Msc: User experience consultant
John Thew: Managing Director
Josipa Smith: Studio Manager
Jude Rattle MSc (Eng): Principal user experience consultant
Justine Benoit MSc: Account manager
Karen Wall: Account Manager
Karl Sabino: User Experience Consultant
Kelsey Smith MA (RCA) MSc: Managing consultant
Kevin McHale MSc: User experience consultant
Lola Oyelayo MSc: User experience consultant
Louise Klinker MA (RCA): User Experience Consultant
Martina Schell: Principal user experience consultant
Mary Henley PhD: User Experience Consultant
Matt Dennes: Technical support engineer
Meriel Lenfestey MA(RCA): Founder and CEO
Michael Campbell: User experience consultant
Mimi Iakovidis MSc: User Experience Consultant
Nina Belk: User experience consultant
Ofer Deshe MSc: Principal user experience consultant
Olivia Potter: Business development manager
Paul Jervis Heath: Principal user experience consultant
Peter Otto: Principal user experience consultant
Phil Barrett MSc: Director of Vision
Raheem Atherley: Project Manager
Ruth Kent: Business development director
Simon Hatch MA: User Experience Consultant
Simon Johnson: User Experience Consultant
Stefan Nowak: Business Development Manager
Steve Abbis: Client Services Director
Tony Megwai: Account Manager