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Working at Flow
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What we do

Design
Research and usability testing
Strategy
Business benefits of user-centred design

Accessibility audits and testing
Ethnography
Expert evaluation
Interaction design and information architecture
International research
Online research and testing
Personas, goals and scenarios
Training
Usability testing
Workshops and facilitiation

Flow's facilities
Usability lab hire

Our clients

Flow's client list
National Express East Coast case study
Guardian Unlimited case study
Early Learning Centre case study
Easyjet gadget case study
Hays recruitment case study
Moo Print case study
Standard Life case study
Design Council case study
Curriculum Online case study
BBC Radio 4 case study

Our people

Aoife Ni Mhorain MA (RCA): Principal User Experience Consultant
Charlotte Dale: Management Accountant
David Mitchell: Account Manager
David Whittle MSc: Principal User Experience Consultant
Elisa del Galdo: Director of User Experience
Elley Jones MEng: User Experience Consultant
Emily Thomas BSc (Hons): Account Manager
Fabien Marry MSc: User Experience Consultant
Felicity Brown (MAPD & HRM): Human Resources Manager
Ian Atkins: Resource and Planning Manager
Jan Srutek MSc: User Experience Consultant
John Thew: Managing Director
John Waterworth MSc CEng MBCS: User Experience Consultant
Karen Wall: Account Manager
Lola Oyelayo MSc: User Experience Tactical Lead
Mary Henley PhD: Principal Consultant
Matt Dennes: Senior Systems Administrator
Matt Theuma MSc: User Experience Consultant
Meriel Lenfestey MA(RCA): Founder and CEO
Nathan Hallam: Account Director
Olivia Potter: Account Manager
Peter Otto: Head of User Experience Design
Phil Barrett MSc: Director of Vision
Steve Abbis: Client Services Director
Stuart Penny MA (RCA): Principal user experience consultant
Vicky Emmett MA: Receptionist and Office Assistant
Yestin Jones: Management Accountant