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User-centred design, research and strategy.
We help our clients create the right user experience.
Contact us
- Tel: +44 (0)207 336 4700
- Contact details
- Find our offices
What we do
Flow specialises in user-centred design, customer experience strategy, user research and usability testing.
We help organisations gain a competitive advantage by delivering products and services that are useful, delightful and easy to use.
We're recruiting
If you have a talent for user experience design and research, you'll love it here.
Our clients
We work with organisations of all sizes, including the BBC, Microsoft, Moo Print and Skype.
Some case studies:
Latest articles from Flow's Think blog
- National Express East Coast: 50% increase in conversion ratePosted by Phil Barrett on Aug 6th, 2008
- Insight to innovation: The power of cross-channel ethnographyPosted by Ian Worley on Aug 5th, 2008
- Freemans website experience designed to boost sales and loyaltyPosted by Phil Barrett on Jul 17th, 2008
- What makes us productive and what makes us stupidPosted by Phil Barrett on Jul 10th, 2008